Cody Atkins, CIO at Mississippi Sports Medicine & Orthopaedic Center, says user-friendliness and fast support made implementing Exscribe a pain-free process. “It’s a very easy and friendly system to use. I have physicians that in the past would not touch a computer while in clinic, but with Exscribe they use it because it’s all so well written and designed.”

MS Sports Medicine is a 17-physician practice and Mississippi’s only full-service provider of specialized orthopaedic care. They had been using SuccessEHS medical records since 2004 but in 2016 the company was bought out. Atkins said, “No issues were being fixed in a timely manner. It seemed that they were more focused on general medicine/family practice/community healthcare and not very friendly to orthopedics.” So the search began for a replacement EHR.

After carefully researching many different companies, all claiming to have orthopaedic-specific content and workflows, they finally selected Exscribe. Atkins said implementation and data migration were major concerns for the practice: “Training was perfect. I believe on Go Live, I did not sleep the night before worrying. But that week Exscribe stayed with us and it was more of where is this button and where does this go again type questions.” Atkins loves how overall system support is always just a click or call away.